‘Digital Eavesdropping’: Unilever Aims to Harness Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago within a Pennsylvania drilling site, the simple jar of Vaseline might not appear as an obvious target for online content feeds.
Yet the brand’s emergence as a TikTok talking point has thrust it into the lead of an advertising revolution, in which large companies are allocating substantial funds to content creators and devoting less capital to marketing items in traditional media.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers using on their skin with a residue from oil extraction. Now, a flood of user-generated videos have chronicled its broad application in “everyday tips”.
Promoted as a remedy for cleaning shoes or prolonging the scent of perfume, and also a remedy for noisy doorways. It has even been deployed to combat the nuisance of snack dust adhering to hands.
Harnessing the Hype
Spotting its digital renaissance, executives at the multinational enhanced the tricks by tasking their in-house experts with verification and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were confirmed. This was also the case for ideas it could lengthen scent duration and revive leather bags. Claims that it would whiten teeth or extend lashes were disproven.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has persuaded leaders to turbocharge spending on content creators.
This tracking of digital spaces to guide corporate planning has been dubbed “social listening”. Unilever's CEO, newly named, has suggested it is aiming to spend 50% of its massive marketing spend on platform-based material.
Shifting to Modern Engagement
The company's social media lead, who is spearheading the social media effort, said the company was merely adjusting to novel methods of connecting with customers. She said participating on platforms “without spoiling the atmosphere” was essential.
“How do brands authentically become part of the conversation? That’s always what we’ve been trying to do as brands, since the era of community gossip and discussing household products.
“There’s this moving away from a broadcast model, where we would just transmit messages … Today, it's numerous dialogues, various groups. The shift of the algorithms means that these groups seem specialized, but they’re not.
“Having your brand advocated by users, talked about by other people, this builds credibility and connection. Influencers are vital for this. We’re really scaling this advocacy model.”
A Fundamental Consumption Turn
The approach indicates profound shifts occurring in how media is consumed, with younger consumers spending more time on social media platforms than television, magazines or radio.
The shift is reflected in drops in traditional media advertising. Across Britain, commercial funding for primary networks have fallen by more than £600m in real terms since 2019.
The Rise of the Creator Economy
Additionally, it points to a merging of functions as corporations essentially turn into content studios, collaborating with a multitude of digital creators to enhance their items.
Leon Harlow said: “Obviously there’s a flow of audiences away from some legacy media and they are dedicating far more hours to digital video and image apps than they are watching live TV or reading print.
“A lot of brands are telling us consumers have more faith in suggestions from the creators they engage with more than they trust ads. That’s a consistent trend.”
He said brands could also save money by targeting content creators over large-scale legacy ad buys, which also allows them to tweak their content more easily to test effectiveness.
This strategy is expanding. Marketing investment on the creator economy is rising at quadruple the rate than the media industry overall. Stateside, it has over doubled since 2021 and is projected to reach multi-billion dollar sums in 2025.
Traditional Media's Continued Place
Regardless of the massive shift, executives said they believed TV advertising still had a prominent role to play, as networks still held the capability to drive countrywide discourse.
Sykes said: “One of the highest return-on-investment media opportunities is still events like the Super Bowl. It's not a matter of networks declaring: ‘We are no longer pertinent.’ The focus is on who seizes focus … I believe there is absolutely a role for them.”